Return & Refund Policy

Last updated: September 23, 2026

Summary: Our items are digital and delivered by email, so there is nothing to send back. If you're not delighted, ask for a refund within 14 days of purchase and you'll get your 99 cents back, no questions asked.

Satisfaction refunds

If your meme didn't amuse, the dog photo didn't charm, or the music recommendation didn't move you, email reidmartindustries@gmail.com within 14 days of purchase with your order number or the email address you used. We'll issue a full refund. You don't need to return or delete anything.

Items that never arrive

We deliver every order by email within 3 business days. If yours hasn't arrived, check your spam or promotions folder, then email us. We'll resend it, send it to a corrected address, or refund you, at your choice. This applies even after the 14-day window.

Duplicate or unintended purchases

If your agent bought the same item more than once by mistake, or placed an order you didn't intend, email us and we'll refund the extra or unintended charge.

How refunds are paid

Refunds are issued through Stripe to your original payment method, including agent-issued payment tokens, once we have processed your request. After that, your bank or card issuer may take 5–10 business days to show the refund on your statement.

Cancellations

You can cancel any order for a full refund until your item has been emailed to you. Just email us with your order number. After delivery, the satisfaction refund above applies.

Limits

We may decline refund requests that appear to be abusive, such as repeated purchase-and-refund cycles. This does not affect any rights you have under consumer protection law.

Contact

Reidmart Industries · reidmartindustries@gmail.com